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Woman searching on computer | The Grove Frisco, TX

07 April . 2020

Making your home search as safe and productive as possible

Right now, staying home as much as we can is the best thing we can do for our families, ourselves & our communities. For anyone dealing with a timeline for finding a new home, we just wanted to you know about these four ways we’ve responded to help make your home search as safe and productive as possible.

Model homes open by appointment. With residential construction listed as an essential business in Collin County, our model homes are still open by appointment. This appointment-only basis allows our builders to arrange private and unguided showings of model homes and inventory homes upon request. Most of our builders have posted that they are thoroughly cleaning models and inventory homes after each showing, and their team members are diligently practicing recommended hygiene. To request an appointment and get additional information on each company’s procedures, please contact our homebuilders.

Virtual tours. While our model homes are still open by appointment, we also offer 3D virtual tours of seven fully furnished model homes and our flagship amenity, Orchard House. Zillow reports a nearly 200% increase in the number of 3D tours on its site, and Redfin says its 3D tours are up 500%. Even before current stay-at-home orders, we loved the convenience of 3D tours, which we’ve added to our website soon after each of our model homes was completed. They offer a very realistic way to walk through a home at any hour of the day, whether you’re across town or across the country.

Chat with Community Representatives. Our Welcome Center at Orchard House is temporarily closed, but our Community Representatives are available for online chat 7 days a week. Chat hours are Monday through Saturday, from 10:30 a.m. to 5 p.m. Sunday hours are from 12 noon to 5 p.m. To start a chat, just click on the robot icon at the bottom right corner of any page on our website. The little bot is cute, but you can be assured that you’ll be chatting with one of our highly trained, knowledgeable Community Representatives – not an automated bot or third-party provider. Should you visit our website outside of our live chat hours, you can leave a message and one of our representatives will respond as soon as possible. You can also call the Welcome Center, at the hours listed above, at 972-433-0108.

Inventory updated daily. For home shoppers with a timeframe for finding a new home, our listings of quick move-in homes are updated on a daily basis. Our interactive Homefinder lets you filter your search by numerous criteria, including price range, square footage, number of bedrooms and bathrooms, and garage size. Each search result includes the floor plan, a mortgage calculator, builder contact information and more.